Daily Chronicle

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The Daily Chronicle is the definitive news source for DeKalb County, offering in-depth coverage of local news, agriculture, education, and community events that shape the region. Whether you're interested in Northern Illinois University updates or Sycamore and DeKalb city hall reports, our comprehensive journalism keeps you informed. Connect with the heart of DeKalb County by subscribing to the Daily Chronicle today.

What should I expect from Daily Chronicle Customer Service?
You should expect responsive customer care that allows you to review and update your delivery and billing information, stop delivery of your newspaper when you're away, discover special promotions and notify the Daily Chronicle of any questions or comments you have.

By what time should I expect the paper to be delivered?
In most areas, the paper will be delivered by 6:30 AM on weekdays, 7:00 AM on Saturdays, and 12:00 AM on Sundays. Of course, we strive to maintain these guidelines as much as possible, however, there are always extenuating circumstances, such as inclement weather, that might cause your newspaper delivery to be delayed. If your paper does not come on a scheduled delivery date, please contact Daily Chronicle as soon as possible to receive credit.

When will Daily Chronicle home delivery start?
The lead time to start delivery on a new order varies by area. In most areas, new orders begin within 2 to 3 days after the order request is received. Your expected start date will be shown on the confirmation screen after you place an order. If you have any questions about your start date, or if your newspaper subscription does not begin as scheduled on the first day, please contact the Daily Chronicle, so that we can send a reminder notification to the delivery carrier in your area.

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