The Hawaii Tribune-Herald brings the Big Island to your doorstep with authentic stories, local news, and cultural insights. We cover the diverse landscapes of Hawaii Island, from Hilo's lush rainforests to Kona's sunny shores. Our coverage includes the island's vibrant community, volcanic activities, and our island home's unique flora and fauna. Discover Hawaii Island with us and subscribe for news as diverse as the island.
What should I expect from Hawaii Tribune-Herald Customer Service?
You should expect responsive customer care that allows you to review and
update your delivery and billing information, stop delivery of your newspaper when you're
away, discover special promotions and notify the Hawaii Tribune-Herald of any questions or comments you have.
By what time should I expect the paper to be delivered?
In most areas, the paper will be delivered by 6:30 AM on weekdays, 7:30 AM on Saturdays, and 7:30 AM on Sundays. Of course, we strive to maintain these guidelines as much as possible, however,
there are always extenuating circumstances, such as inclement weather, that might cause your newspaper delivery to be delayed.
If your paper does not come on a scheduled delivery date, please contact Hawaii Tribune-Herald as soon as possible to receive credit.
When will Hawaii Tribune-Herald home delivery start?
The lead
time to start delivery on a new order varies by area. In most areas, new orders begin within 2 to 3 days
after the order request is received. Your expected start date will be
shown on the confirmation screen after you place an order. If you have any questions about your start date, or if your newspaper
subscription does not begin as scheduled on the first day, please contact the Hawaii Tribune-Herald, so that we can send a reminder
notification to the delivery carrier in your area.
