The Norwalk Hour is your comprehensive guide to Norwalk and Fairfield County. With a focus on local news, community events, and high school sports, we keep you updated on the pulse of the area. Our stories explore the unique aspects of life along the Connecticut shoreline. Discover Norwalk and subscribe to the Hour for journalism that brings your community to life.
What should I expect from Norwalk Hour Customer Service?
You should expect responsive customer care that allows you to review and
update your delivery and billing information, stop delivery of your newspaper when you're
away, discover special promotions and notify the Norwalk Hour of any questions or comments you have.
By what time should I expect the paper to be delivered?
In most areas, the paper will be delivered by 5:30 AM on weekdays, 8:00 AM on Saturdays, and 8:00 AM on Sundays. Of course, we strive to maintain these guidelines as much as possible, however,
there are always extenuating circumstances, such as inclement weather, that might cause your newspaper delivery to be delayed.
If your paper does not come on a scheduled delivery date, please contact Norwalk Hour as soon as possible to receive credit.
When will Norwalk Hour home delivery start?
The lead
time to start delivery on a new order varies by area. In most areas, new orders begin within 2 to 3 days
after the order request is received. Your expected start date will be
shown on the confirmation screen after you place an order. If you have any questions about your start date, or if your newspaper
subscription does not begin as scheduled on the first day, please contact the Norwalk Hour, so that we can send a reminder
notification to the delivery carrier in your area.
