All subscription offers available at http://www.dailyprogress.com, including those advertised through our email promotions, on-site messaging, social media, and any external means of promotion, are valid for new subscribers only. You must not have been a subscriber in the past thirty (30) days to register for a new subscription offer. You understand that delivery and billing will continue beyond the initial order period unless you cancel your subscription as detailed in the next paragraph. Rates may change after introductory offer period. There is a non-refundable one-time account set up fee of $6.99 for all new subscribers.
Auto-Renewal, Cancellation, Refund, and Subscription Renewal Policy
If you register for EZ Pay or debit banking (ACH) payments, your Digital Only or Print + Digital subscription service (your “Subscription”) will automatically renew. On the last day of your current term (your "Renewal Date"), your Subscription will automatically renew for the same length of time, at the then-current Subscription rate, which we may change in our discretion, unless you choose to cancel more than twenty-one (21) days before your Renewal Date (your "Cancellation Date"). YOU MAY CANCEL YOUR SUBSCRIPTION BY EMAILING US WITH THE SUBJECT LINE “CANCEL” AT email@example.com OR CALLING US AT 434-978-7206.
Prior to the Cancellation Date, we will send you a notice reminding you about the renewal of your Subscription. Subscribers who prefer to receive paper renewal notices in the mail will be charged $4.99 for each renewal notice; this fee is waived for subscribers who sign up to receive their renewal notices via email. If you wish to receive renewal notices via email, please contact us at firstname.lastname@example.org or call 434-978-7206. IF YOU DO NOT AFFIRMATIVELY CANCEL YOUR SUBSCRIPTION BEFORE YOUR CANCELLATION DATE, YOU WILL BE CHARGED FOR AN ADDITIONAL TERM FOR THE SUBSCRIPTION YOU INITIALLY SELECTED AT THE RATES IN EFFECT AT THE TIME OF RENEWAL.
If you have provided us with a valid credit card number or an alternate payment method saved in your account, and you have not cancelled by your Cancellation Date, your Subscription will be automatically processed up to fourteen (14) days in advance of your Renewal Date, and the payment method you provided to us at or after the time of your initial Subscription purchase will be charged.
We reserve the right to change your Subscription rate at the next renewal period. If you are not satisfied with your Subscription rate or service, you may cancel your Subscription at any time. No refunds will be returned if remainder of the Subscription term is under thirty (30) days. The refund amount of any balance over $25.00 will be returned minus an early termination fee of $25.00. No refunds for Digital Only subscriptions are provided.
Print subscribers get the benefit of newspaper home delivery and digital access. Therefore, if you register for a Subscription plan, you are subject to the Auto-Renewal (if applicable), Cancellation, Refund and Paper Renewal Policy described above, as well as the additional terms and conditions set forth below.
All Subscriptions include unlimited digital access, but there may be links to content on other websites owned by our parent company that can be accessed only through an additional paywall. In such cases, your Subscription to content behind a separate paywall will be governed by any additional terms that are associated therewith. To access these benefits, you must first provide your email address, register with www.dailyprogress.com/services, and activate your account online. To activate your digital account visit www.dailyprogress.com/activate. You can manage your account at http://www.dailyprogress.com.
Vacation holds up to thirty (30) days will continue to bill at regular rate while full digital access is maintained, and you may request a vacation pack (print copies of the newspapers held and delivered upon return) of up to thirty (30) days. Extended vacations of thirty-one (31) days or more will not incur charges and all Subscription benefits will be suspended during that time.